Shipping policy
Shipping Policy
We offer shipping to customers within the United States.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is 5–10 business days after processing. Delivery times may vary depending on location, carrier delays, or demand.
Shipping Rates
Shipping costs are calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Delays
We are not responsible for shipping delays caused by the carrier, customs, or events outside our control. If your order is delayed, please contact us and we will do our best to assist.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@hemingwolf.com and we will help resolve the issue.